Personalize your chatbot

Customize your chatbot's visibility and pre-defined messages, and change its name, color scheme, and icon. To do so, click the "Customer Support > Customizations" menu in the right panel.

 

 

You can customize the following:

• Bot name: The name of your bot.
• Company name or brand: Your company or brand name, which will be used in the conversation.
• Website: your website URL if the links are not displaying correctly in the chat (if they contain onchat.ai).
• Email address: The email address used in the chat conversations. If not provided, we will use the one registered during sign-up.!
• Visibility: The visibility of your chatbot. You can set it to public (everyone can see it), password-protected (only those with the password can see it), or private (only you can see it).
• Language: The main language of the chatbot.
• Welcome message: The initial message displayed to the visitor.
• No messages: The message displayed when you have no messages left in a conversation or for the month.
• Maximum messages in a conversation: To limit the number of messages per conversation to prevent abuse.
• Icon (200x200 px): Your chatbot's icon.
• Theme: The theme of the chat bubble, which can be light or dark.
• Background color of the message: The background color of the message bubble in the chatbox.

 

 

 

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