Email address - IMAP

To connect your virtual assistant to your email, start by navigating to the "Email Addresses" section in your Dashboard. This is where you can manage and link email accounts for automated support handling. Once there, select the IMAP option, which allows your virtual assistant to access and manage emails directly. Click the "Connect" button to begin the setup process.

 

You will then be prompted to enter your IMAP configuration details, such as the server address, port number, encryption type, and login credentials. These settings are typically available in your webmail client or can be provided by your system administrator if you're unsure where to find them.

 

After filling in the required information, click "Submit" to finalize the connection. You will be redirected to your dashboard, where a confirmation message will indicate that the connection was successful. From this point forward, your virtual assistant will automatically monitor your inbox and respond to all support-related emails on your behalf, ensuring prompt and efficient communication with your clients.

 

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